Help / FAQ

Frequently asked questions


Forgot password or login information
If you have forgotten your login information, go to the Forgot Your Password page. Enter your email address into the box provided and click on 'Send my details' button. Your information will be sent to that address. The response is sent automatically and is confidential.
If you no longer use the email address initially used to set up your account, please email CustomerService@allrecipes.com.au

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Joining Allrecipes
Join the Allrecipes Community by registering for your own account by following the link below and completing the on-line form.
Create Your FREE Account.

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Registration issues
All user names are unique! If you receive a message stating that an account already exists for the user name you entered, select another name or make your name unique by adding numbers on to it. Please use only letters and numbers in your user name and password.

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Changing password
To change your password, first Log in. After that you can change your password via the My Settings page.

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Changing email address
To change your email address, first Log in. After that you can change your email address via the My Settings page.

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Changing user name
We do not currently have a method on the site to change user names. If you would like to change your user name, please contact us using the link at the bottom of the page or CustomerService@allrecipes.com.au

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How do I submit a recipe on Allrecipes?
Before submitting a recipe, we encourage you to take the time to search the site to see if an identical title or recipe is already listed.

Every recipe is unique! Make your title unique too. Try adding your name to the recipe title or making it more descriptive. For examples: Amber's Lamingtons or Joe's Chicken Pie.

Once you have created an account and are logged in, you can Add Your Recipe. Then you can choose to publish it immediately, save it as a draft or save for personal reference.

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Adding a review
When you have found a recipe you want to review or comment on, you can do so by clicking on the 'Review' link to the right of the recipe rating stars. If you're not already logged in, you'll be prompted to do so before you can enter your review or comment.

Reviews can include your experience of making the recipe, errors you have found, additional information you think will help other cooks or just a general opinion. Other cooks love reading the reviews and they are always looking for new ones.

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Searching for recipes
Allrecipes wants to make it as easy as possible for you to find what you are looking for, so we have created a couple of ways to search for recipes to ensure that you do!

Recipe search: For a general search, enter a title or keyword in the search box on the top of the screen or via the General Search

Ingredient Search: Search for recipes that contain the ingredients you want via the Ingredient Search page.

The difference between General Search and Ingredient Search is General Search allows you to find recipes for “tomato sauce” from scratch, whereas the Ingredient Search will allow you to find recipes using ready-made “tomato sauce" as an ingredient.

Browse Filters: Once you have your initial search results you can use the keywords and tag groupings on the left of the page for additional criteria to find the exact recipe you are looking for.

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Recipe and cooking questions
For recipe questions, you can post a comment at the bottom of the recipe page. The cook who posted the recipe can then respond via a comment on that recipe also.

For general cooking questions you may send an email to
CustomerService@allrecipes.com.au Due to the volume of emails we receive, we apologise in advance if we are unable to answer your question.

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Nutrition information
Not all recipes have nutritional information. Only those recipes that have been selected by Allrecipes editors will have nutritional data. Also most recipes provided by partners have nutritional information.

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Flagging
You can help keep our site clean! Our flagging system allows Allrecipes users to identify postings for speedy removal while maintaining an environment for community sharing and expression.

If any recipe, review, picture or profile receives enough flags, it will be removed automatically. Only one flag per person is counted.

If you feel that your posting has been flagged in error, you may appeal. Any content that meets our Terms and Conditions of Use is eligible for appeal and reposting.

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